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PRIVACY POLICY

Oaks Concrete Products Ltd. Website Privacy Policy

This Privacy Policy was last updated on April 23, 2003.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU REGARDING YOUR USE OF THIS WEB SITE.

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Welcome to Oaks Concrete Products’s Web Site & Privacy Policy Oaks Concrete Products Ltd.
(“Oaks ” / “we”) are committed to protecting and maintaining your privacy and to deploying technology that gives you a useful and secure online experience. This Privacy Policy (the “Policy”) describes the steps we take in this regard.

Your Consent
Any personal information you provide to us through this web site (the “Site”) or by email will be treated with care, and subject to this Policy, will not be used or disclosed in ways to which you have not consented.

Personal Information We Collect Online
Oaks does not intend to collect personal information from users of this Site. Our customers are corporations and not individuals. Nevertheless, we recognize that in some situations, through inadvertence or otherwise, you may provide us with your personal information. This Policy explains how we collect, use and disclose the personal information you may provide while using this Site. We may from time to time ask for information such as your name, e-mail address, and phone number. We will require credit information, as well as billing and shipping information, when you wish to make a purchase. We may need information about you and your business, such as your complete company name, postal address, city and state or province, corporate or individual contact and title, phone number, e-mail address and, if applicable, user name and password. Under some circumstances, we may require additional information such as credit history.

How We Use Your Personal Information; Right to Opt-Out
Your personal information is intended to be used only by authorized personnel of Oaks to respond to order requests, verify name and address, provide account information, quotes and other sales related information, to improve our content and product offerings and to generally support your use of the Site. Personal information we collect on Oakspavers.com may be used to facilitate the processing of orders in the following ways:· Deliver merchandise you purchase online.· Confirm credit-worthiness.· Bill your credit card for your purchases.· Confirm your orders.· Respond to your customer-service inquiries or requests.· Monitor, service and collect your account.· Communicate special offers and featured items to you, if you chose to receive such notices, including notices from our business partners.· Stock the products you want.· Enhance Site operation and efficiency.· Inform you of new products, discounts or other information of interest.We may use your e-mail address to send you information about new product offerings, discounts and other matters we believe will interest you and communications relative to the use of the Site. At any time you may ask us to stop sending you email and other information by contacting info@oakspavers.com. Also, each unsolicited email we send to you will tell you how to decline further unsolicited email. From time to time we may also send to you email containing important information regarding the Site, which you may not opt out of receiving.In general, we use information in the file we maintain about you and your business to evaluate current and past activities on the Site, to resolve disputes and troubleshoot problems. If you send us correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect such information into a file specific to you.After a reasonable period of time consistent with our records retention and destruction policies, we will destroy any of your personal information that is no longer needed to fulfill the purpose for which it was collected.

Your Access to Your Personal Information
Upon request, we will provide you with the means to insure that your personal information is correct and current. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Tracking Information
We may use non-personal information to create aggregate tracking information reports regarding Site user demographics, Site traffic patterns, and Site purchases, and then provide those reports to advertisers and others. Tracking information in the reports is not designed to be connected to the identities or other personal information of individual users.

Online Agreements
The Terms of Use contain important provisions, including provisions disclaiming, limiting or excluding our liability for your use of and purchases made through the Site and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of and purchases made through the Site. Each of those provisions applies to any disputes that may arise in relation to this Policy and our collection, use and disclosure of your personal information. They are of the same force and effect and apply to you as if they had been reproduced directly in this Policy.

Notification of Changes
We reserve the right to amend this Policy from time to time. Any amendments we make to this Policy will apply to your personal information from the time we post the amendment on this Site. For your convenience, the date of the last update to this Policy will be noted below the link to this document on the home page to make you aware that amendments have been posted. It is your responsibility to regularly check the Site for amendments to this Policy. You agree to be bound by amendments when posted on this Site.

Disclosure of Personal Information
Information about our customers is an important part of Oaks business. Oaks is not in the business of selling that information to others. We share customer information only with the parties described below:

(i) Disclosure to Suppliers. We may use third party Suppliers and Service Providers to facilitate our provision of products or services to you. For example, we may outsource the operations of one or more aspects of our Site to a Supplier or Service Provider who performs services according to our requirements. In some instances, the Service Provider may collect information directly from you (such as in the situation where we ask a Service Provider to conduct a survey for us). In order to process transactions, we may have to disclose some of your personal information to certain Service Providers, such as your credit card issuer, our distributors or products delivery service providers. If we do so, we will endeavor to restrict by contract how these Suppliers and Service Providers may access, use and disclose your information. Since we want to service your business needs, we encourage our associates in business to follow privacy practices consistent with the practices we describe in this Policy.

(ii) Disclosure to affiliates. We may provide your personal information to our affiliates and subsidiaries. They may use your personal information to provide you with email or other information about their products and services and other matters. In the event we share your personal information with our affiliates and subsidiaries, they will have agreed with us to protect the privacy of your personal information in a manner that is consistent with this Policy. If at any time you do not wish us to make any further disclosure of your personal information to such organizations, please notify us at info@oakspavers.com.

(iii) Disclosure to business partners. We may provide your personal information to certain companies with which we have developed a business relationship and which we believe can be of service to you. Before personal information is disclosed, the recipient organization will agree with us to protect the privacy of your personal information in a manner that is consistent with this Policy. Recipient organizations may use your personal information to provide you with email or other information about their products and services and other matters. If at any time you do not wish us to make any further disclosure of your personal information to such organizations, please notify us at info@oakspavers.com.

(iv) Disclosure in Business Transfers. We may sell or transfer some or all of the Oaks business. As part of that sale or transfer, we may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Policy.

(v) Law Enforcement & Legal Disclosure. We may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information, or where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with legislation, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information. We may disclose your personal information to our legal counsel, auditors, and consultants to permit them to perform professional services for us.

Location of Information
We will store your personal information in Brampton, Ontario.

Questions
Questions or complaints regarding this Policy should be directed to the Oaks privacy officer at info@oakspavers.com with a subject line of “Privacy Officer” for clarification.

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